{"id":8,"date":"2026-07-09T15:45:54","date_gmt":"2026-07-09T15:45:54","guid":{"rendered":"https:\/\/abera.go.ro\/?p=8"},"modified":"2026-07-09T15:46:37","modified_gmt":"2026-07-09T15:46:37","slug":"8","status":"publish","type":"post","link":"https:\/\/abera.go.ro\/index.php\/2026\/07\/09\/8\/","title":{"rendered":"Ticketz.ai"},"content":{"rendered":"


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\nticketz.ai \u2013 Incident Management f\u0103r\u0103 surprize<\/title>\n<link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\"\/>\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Syne:wght@400;600;700;800&family=Inter:wght@400;500;600&display=swap\" rel=\"stylesheet\"\/>\n<style>\n*,*::before,*::after{box-sizing:border-box;margin:0;padding:0}\n:root{\n --ink:#1A0533;\n --violet:#7C3AED;\n --violet-light:#9D5CF6;\n --lavender:#C4B5FD;\n --slate:#F8F7FF;\n --muted:#6B7280;\n --white:#FFFFFF;\n --radius:12px;\n}\nhtml{scroll-behavior:smooth}\nbody{font-family:'Inter',sans-serif;color:var(--ink);background:var(--white);-webkit-font-smoothing:antialiased}<\/p>\n<p>\/* \u2500\u2500 HERO \u2500\u2500 *\/\n.tz-hero{\n background:var(--ink);\n padding:0 24px 80px;\n overflow:hidden;\n position:relative;\n}\n.tz-nav{\n max-width:1100px;margin:0 auto;\n display:flex;align-items:center;justify-content:space-between;\n padding:28px 0;\n}\n.tz-logo{\n font-family:'Syne',sans-serif;font-weight:800;font-size:22px;\n color:var(--white);letter-spacing:-0.5px;\n}\n.tz-logo span{color:var(--lavender)}\n.tz-nav-cta{\n background:var(--violet);color:var(--white);\n font-family:'Inter',sans-serif;font-weight:600;font-size:14px;\n padding:10px 22px;border-radius:8px;text-decoration:none;\n transition:background .2s;\n}\n.tz-nav-cta:hover{background:var(--violet-light)}<\/p>\n<p>.tz-hero-inner{\n max-width:1100px;margin:0 auto;\n padding-top:72px;\n display:grid;grid-template-columns:1fr 1fr;gap:64px;align-items:center;\n}\n@media(max-width:768px){\n .tz-hero-inner{grid-template-columns:1fr;padding-top:48px;gap:40px}\n .tz-hero-visual{display:none}\n}<\/p>\n<p>.tz-eyebrow{\n display:inline-flex;align-items:center;gap:8px;\n font-size:12px;font-weight:600;letter-spacing:.12em;text-transform:uppercase;\n color:var(--lavender);margin-bottom:20px;\n}\n.tz-eyebrow-dot{\n width:7px;height:7px;border-radius:50%;\n background:var(--violet);\n box-shadow:0 0 0 3px rgba(124,58,237,.35);\n animation:pulse 2s ease-in-out infinite;\n}\n@keyframes pulse{0%,100%{box-shadow:0 0 0 3px rgba(124,58,237,.35)}50%{box-shadow:0 0 0 7px rgba(124,58,237,.1)}}<\/p>\n<p>.tz-h1{\n font-family:'Syne',sans-serif;font-weight:800;\n font-size:clamp(36px,5vw,56px);line-height:1.08;\n color:var(--white);margin-bottom:24px;letter-spacing:-1.5px;\n}\n.tz-h1 em{font-style:normal;color:var(--lavender)}<\/p>\n<p>.tz-hero-sub{\n font-size:18px;line-height:1.65;color:#BDB4D0;\n max-width:480px;margin-bottom:40px;\n}\n.tz-hero-actions{display:flex;gap:14px;flex-wrap:wrap}\n.btn-primary{\n background:var(--violet);color:var(--white);\n font-weight:600;font-size:15px;padding:14px 28px;\n border-radius:9px;text-decoration:none;display:inline-block;\n transition:background .2s,transform .15s;\n}\n.btn-primary:hover{background:var(--violet-light);transform:translateY(-1px)}\n.btn-ghost{\n border:1.5px solid rgba(196,181,253,.3);color:var(--lavender);\n font-weight:600;font-size:15px;padding:14px 28px;\n border-radius:9px;text-decoration:none;display:inline-block;\n transition:border-color .2s,color .2s;\n}\n.btn-ghost:hover{border-color:var(--lavender);color:var(--white)}<\/p>\n<p>.tz-trust{\n margin-top:52px;display:flex;align-items:center;gap:16px;\n font-size:13px;color:#7A6A8E;\n}\n.tz-trust-avatars{display:flex}\n.tz-trust-avatars span{\n width:30px;height:30px;border-radius:50%;border:2px solid var(--ink);\n background:var(--violet);display:flex;align-items:center;justify-content:center;\n font-size:11px;font-weight:700;color:var(--white);margin-left:-8px;\n}\n.tz-trust-avatars span:first-child{margin-left:0}<\/p>\n<p>\/* Pulse visual *\/\n.tz-hero-visual{position:relative}\n.tz-pulse-card{\n background:rgba(255,255,255,.04);border:1px solid rgba(196,181,253,.15);\n border-radius:16px;padding:28px;\n}\n.tz-pulse-label{\n font-size:11px;font-weight:600;letter-spacing:.1em;text-transform:uppercase;\n color:#7A6A8E;margin-bottom:16px;\n}\n.tz-pulse-chart{width:100%;height:80px;margin-bottom:20px}\n.tz-incidents{display:flex;flex-direction:column;gap:10px}\n.tz-inc{\n display:flex;align-items:center;gap:12px;\n background:rgba(255,255,255,.03);border-radius:8px;padding:12px 14px;\n border-left:3px solid;\n}\n.tz-inc.open{border-color:#EF4444}\n.tz-inc.resolved{border-color:#10B981}\n.tz-inc.investigating{border-color:#F59E0B}\n.tz-inc-status{\n font-size:10px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;\n padding:3px 8px;border-radius:4px;white-space:nowrap;\n}\n.open .tz-inc-status{background:rgba(239,68,68,.15);color:#FCA5A5}\n.resolved .tz-inc-status{background:rgba(16,185,129,.15);color:#6EE7B7}\n.investigating .tz-inc-status{background:rgba(245,158,11,.15);color:#FCD34D}\n.tz-inc-title{font-size:13px;color:#D1C9E0;flex:1}\n.tz-inc-time{font-size:11px;color:#5C4F6E}\n.tz-stat-row{display:grid;grid-template-columns:1fr 1fr 1fr;gap:10px;margin-top:14px}\n.tz-stat{\n background:rgba(255,255,255,.04);border-radius:8px;padding:14px;text-align:center;\n}\n.tz-stat-val{\n font-family:'Syne',sans-serif;font-weight:700;font-size:22px;color:var(--lavender);\n}\n.tz-stat-lbl{font-size:10px;color:#7A6A8E;margin-top:2px;letter-spacing:.05em}<\/p>\n<p>\/* \u2500\u2500 SOCIAL PROOF BAR \u2500\u2500 *\/\n.tz-bar{\n background:var(--slate);border-top:1px solid #E8E4F5;border-bottom:1px solid #E8E4F5;\n padding:20px 24px;text-align:center;\n}\n.tz-bar-inner{\n max-width:1100px;margin:0 auto;\n display:flex;align-items:center;justify-content:center;gap:48px;flex-wrap:wrap;\n}\n.tz-bar-item{font-size:13px;color:var(--muted);font-weight:500}\n.tz-bar-item strong{color:var(--ink)}<\/p>\n<p>\/* \u2500\u2500 FEATURES \u2500\u2500 *\/\n.tz-features{padding:96px 24px;background:var(--white)}\n.tz-section-label{\n font-size:12px;font-weight:700;letter-spacing:.14em;text-transform:uppercase;\n color:var(--violet);text-align:center;margin-bottom:12px;\n}\n.tz-h2{\n font-family:'Syne',sans-serif;font-weight:800;\n font-size:clamp(28px,4vw,42px);letter-spacing:-1px;\n text-align:center;color:var(--ink);margin-bottom:16px;\n}\n.tz-section-sub{\n font-size:17px;color:var(--muted);text-align:center;\n max-width:560px;margin:0 auto 64px;line-height:1.6;\n}\n.tz-feat-grid{\n max-width:1100px;margin:0 auto;\n display:grid;grid-template-columns:repeat(3,1fr);gap:28px;\n}\n@media(max-width:900px){.tz-feat-grid{grid-template-columns:1fr 1fr}}\n@media(max-width:580px){.tz-feat-grid{grid-template-columns:1fr}}<\/p>\n<p>.tz-feat-card{\n border:1.5px solid #EDE9F8;border-radius:var(--radius);\n padding:32px 28px;transition:box-shadow .2s,border-color .2s;\n}\n.tz-feat-card:hover{\n box-shadow:0 8px 32px rgba(124,58,237,.1);border-color:var(--lavender);\n}\n.tz-feat-icon{\n width:44px;height:44px;border-radius:10px;\n background:linear-gradient(135deg,#EDE9F8,#D8CCFF);\n display:flex;align-items:center;justify-content:center;\n margin-bottom:20px;font-size:20px;\n}\n.tz-feat-title{\n font-family:'Syne',sans-serif;font-weight:700;font-size:17px;\n color:var(--ink);margin-bottom:10px;\n}\n.tz-feat-desc{font-size:14px;line-height:1.65;color:var(--muted)}<\/p>\n<p>\/* \u2500\u2500 PRICING \u2500\u2500 *\/\n.tz-pricing{padding:96px 24px;background:var(--slate)}\n.tz-pricing-grid{\n max-width:1100px;margin:0 auto;\n display:grid;grid-template-columns:repeat(4,1fr);gap:20px;\n margin-top:64px;\n}\n@media(max-width:1000px){.tz-pricing-grid{grid-template-columns:1fr 1fr}}\n@media(max-width:560px){.tz-pricing-grid{grid-template-columns:1fr}}<\/p>\n<p>.tz-plan{\n background:var(--white);border:1.5px solid #EDE9F8;\n border-radius:var(--radius);padding:32px 24px;\n display:flex;flex-direction:column;position:relative;\n}\n.tz-plan.featured{\n border-color:var(--violet);\n box-shadow:0 0 0 1px var(--violet),0 12px 40px rgba(124,58,237,.18);\n}\n.tz-plan-badge{\n position:absolute;top:-12px;left:50%;transform:translateX(-50%);\n background:var(--violet);color:var(--white);\n font-size:11px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;\n padding:4px 14px;border-radius:20px;white-space:nowrap;\n}\n.tz-plan-name{\n font-family:'Syne',sans-serif;font-weight:700;font-size:14px;\n letter-spacing:.06em;text-transform:uppercase;color:var(--muted);\n margin-bottom:16px;\n}\n.tz-plan-price{margin-bottom:6px}\n.tz-plan-price .amount{\n font-family:'Syne',sans-serif;font-weight:800;font-size:40px;\n color:var(--ink);letter-spacing:-1.5px;\n}\n.tz-plan-price .currency{font-size:20px;font-weight:600;color:var(--muted);vertical-align:top;margin-top:8px;display:inline-block}\n.tz-plan-price .period{font-size:13px;color:var(--muted)}\n.tz-plan-sub{font-size:13px;color:var(--muted);margin-bottom:28px;line-height:1.5}\n.tz-plan-divider{height:1px;background:#EDE9F8;margin-bottom:24px}\n.tz-plan-features{list-style:none;flex:1;margin-bottom:32px}\n.tz-plan-features li{\n display:flex;align-items:flex-start;gap:10px;\n font-size:13.5px;color:#374151;padding:6px 0;\n}\n.tz-plan-features li::before{\n content:\"\u2713\";color:var(--violet);font-weight:700;flex-shrink:0;margin-top:1px;\n}\n.tz-plan-features li.no::before{content:\"\u2013\";color:#D1D5DB}\n.tz-plan-features li.no{color:#9CA3AF}<\/p>\n<p>.btn-plan{\n display:block;text-align:center;padding:12px;border-radius:8px;\n font-weight:600;font-size:14px;text-decoration:none;transition:all .2s;\n border:1.5px solid;\n}\n.btn-plan-outline{\n border-color:#D1D5DB;color:var(--ink);\n}\n.btn-plan-outline:hover{border-color:var(--violet);color:var(--violet)}\n.btn-plan-fill{\n background:var(--violet);border-color:var(--violet);color:var(--white);\n}\n.btn-plan-fill:hover{background:var(--violet-light);border-color:var(--violet-light)}<\/p>\n<p>.tz-pricing-note{\n text-align:center;margin-top:32px;font-size:13px;color:var(--muted);\n max-width:600px;margin-left:auto;margin-right:auto;\n}\n.tz-pricing-note strong{color:var(--ink)}<\/p>\n<p>\/* \u2500\u2500 COMPARISON \u2500\u2500 *\/\n.tz-compare{padding:80px 24px;background:var(--white)}\n.tz-compare-inner{max-width:700px;margin:0 auto}\n.tz-compare-table{width:100%;border-collapse:collapse;margin-top:48px}\n.tz-compare-table th{\n font-family:'Syne',sans-serif;font-weight:700;font-size:13px;\n text-transform:uppercase;letter-spacing:.06em;padding:12px 16px;\n text-align:left;border-bottom:2px solid #EDE9F8;\n}\n.tz-compare-table th:not(:first-child){text-align:center}\n.tz-compare-table td{\n padding:14px 16px;font-size:14px;color:#374151;\n border-bottom:1px solid #F3F0FC;\n}\n.tz-compare-table td:not(:first-child){text-align:center}\n.tz-compare-table tr:hover td{background:#FAFAFF}\n.check{color:var(--violet);font-weight:700}\n.cross{color:#D1D5DB}\n.tz-compare-table th.tz-us{color:var(--violet)}<\/p>\n<p>\/* \u2500\u2500 CTA \u2500\u2500 *\/\n.tz-cta{\n background:var(--ink);padding:100px 24px;text-align:center;\n position:relative;overflow:hidden;\n}\n.tz-cta::before{\n content:'';position:absolute;top:-200px;left:50%;transform:translateX(-50%);\n width:600px;height:600px;border-radius:50%;\n background:radial-gradient(circle,rgba(124,58,237,.25) 0%,transparent 70%);\n pointer-events:none;\n}\n.tz-cta-inner{position:relative;max-width:680px;margin:0 auto}\n.tz-cta h2{\n font-family:'Syne',sans-serif;font-weight:800;\n font-size:clamp(32px,5vw,50px);letter-spacing:-1.5px;\n color:var(--white);margin-bottom:20px;\n}\n.tz-cta h2 em{font-style:normal;color:var(--lavender)}\n.tz-cta p{font-size:18px;color:#BDB4D0;margin-bottom:40px;line-height:1.6}\n.tz-cta-actions{display:flex;justify-content:center;gap:14px;flex-wrap:wrap}\n.tz-cta-note{margin-top:20px;font-size:12px;color:#5C4F6E}<\/p>\n<p>\/* \u2500\u2500 FOOTER \u2500\u2500 *\/\n.tz-footer{\n background:#110222;padding:32px 24px;\n display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:12px;\n}\n.tz-footer-logo{\n font-family:'Syne',sans-serif;font-weight:800;font-size:16px;color:#5C4F6E;\n}\n.tz-footer-logo span{color:#3D2A5C}\n.tz-footer p{font-size:12px;color:#3D2A5C}\n<\/style>\n<p><\/head><br \/>\n<body><\/p>\n<p><!-- \u2500\u2500 HERO \u2500\u2500 --><\/p>\n<section class=\"tz-hero\">\n<nav class=\"tz-nav\">\n<div class=\"tz-logo\">ticketz<span>.ai<\/span><\/div>\n<p> <a href=\"#pricing\" class=\"tz-nav-cta\">\u00cencearc\u0103 gratuit<\/a><br \/>\n <\/nav>\n<div class=\"tz-hero-inner\">\n<div class=\"tz-hero-copy\">\n<div class=\"tz-eyebrow\">\n <span class=\"tz-eyebrow-dot\"><\/span><br \/>\n Incident Management \u00b7 SaaS \u00b7 Multi-tenant\n <\/div>\n<h1 class=\"tz-h1\">Incidentele rezolvate,<br \/><em>nu escalate<\/em><\/h1>\n<p class=\"tz-hero-sub\">\n Gestioneaz\u0103 tickete, incidente \u0219i SLA-uri pentru \u00eentreaga echip\u0103 \u2014 dintr-o singur\u0103 platform\u0103, la un pre\u021b fix, f\u0103r\u0103 surprize pe factur\u0103.\n <\/p>\n<div class=\"tz-hero-actions\">\n <a href=\"#pricing\" class=\"btn-primary\">\u00cencepe gratuit \u2192<\/a><br \/>\n <a href=\"#features\" class=\"btn-ghost\">Vezi cum func\u021bioneaz\u0103<\/a>\n <\/div>\n<div class=\"tz-trust\">\n<div class=\"tz-trust-avatars\">\n <span>AP<\/span><span>MR<\/span><span>IC<\/span><span>+<\/span>\n <\/div>\n<p> Deja folosit de echipe IT din Rom\u00e2nia\n <\/p><\/div>\n<\/p><\/div>\n<div class=\"tz-hero-visual\">\n<div class=\"tz-pulse-card\">\n<div class=\"tz-pulse-label\">Uptime ultimele 24h<\/div>\n<p> <svg class=\"tz-pulse-chart\" viewBox=\"0 0 400 80\" preserveAspectRatio=\"none\">\n <defs>\n <linearGradient id=\"grad\" x1=\"0\" y1=\"0\" x2=\"0\" y2=\"1\">\n <stop offset=\"0%\" stop-color=\"#7C3AED\" stop-opacity=\".3\"\/>\n <stop offset=\"100%\" stop-color=\"#7C3AED\" stop-opacity=\"0\"\/>\n <\/linearGradient>\n <\/defs>\n <path id=\"pulse-path\" d=\"M0 60 L40 60 L55 20 L70 65 L90 62 L110 64 L130 30 L150 68 L170 65 L200 63 L220 62 L240 64 L260 62 L280 63 L310 61 L340 15 L355 55 L370 20 L385 58 L400 58\" fill=\"none\" stroke=\"#7C3AED\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n <animate attributeName=\"stroke-dasharray\" from=\"0,1000\" to=\"1000,0\" dur=\"2.5s\" ease=\"ease-in-out\" fill=\"freeze\"\/>\n <\/path>\n <path d=\"M0 60 L40 60 L55 20 L70 65 L90 62 L110 64 L130 30 L150 68 L170 65 L200 63 L220 62 L240 64 L260 62 L280 63 L310 61 L340 15 L355 55 L370 20 L385 58 L400 58 L400 80 L0 80Z\" fill=\"url(#grad)\"\/>\n <circle cx=\"385\" cy=\"58\" r=\"5\" fill=\"#7C3AED\">\n <animate attributeName=\"r\" values=\"4;7;4\" dur=\"1.8s\" repeatCount=\"indefinite\"\/>\n <animate attributeName=\"opacity\" values=\"1;.5;1\" dur=\"1.8s\" repeatCount=\"indefinite\"\/>\n <\/circle>\n <\/svg><\/p>\n<div class=\"tz-incidents\">\n<div class=\"tz-inc resolved\">\n <span class=\"tz-inc-status\">Rezolvat<\/span><br \/>\n <span class=\"tz-inc-title\">API timeout \u2014 serviciu pl\u0103\u021bi<\/span><br \/>\n <span class=\"tz-inc-time\">acum 2h<\/span>\n <\/div>\n<div class=\"tz-inc investigating\">\n <span class=\"tz-inc-status\">Investigat<\/span><br \/>\n <span class=\"tz-inc-title\">Laten\u021b\u0103 DB \u2014 cluster primar<\/span><br \/>\n <span class=\"tz-inc-time\">acum 18m<\/span>\n <\/div>\n<div class=\"tz-inc open\">\n <span class=\"tz-inc-status\">Deschis<\/span><br \/>\n <span class=\"tz-inc-title\">Erori 502 \u2014 gateway produc\u021bie<\/span><br \/>\n <span class=\"tz-inc-time\">acum 3m<\/span>\n <\/div>\n<\/p><\/div>\n<div class=\"tz-stat-row\">\n<div class=\"tz-stat\">\n<div class=\"tz-stat-val\">99.9%<\/div>\n<div class=\"tz-stat-lbl\">Uptime<\/div>\n<\/p><\/div>\n<div class=\"tz-stat\">\n<div class=\"tz-stat-val\">4.2m<\/div>\n<div class=\"tz-stat-lbl\">MTTR mediu<\/div>\n<\/p><\/div>\n<div class=\"tz-stat\">\n<div class=\"tz-stat-val\">12<\/div>\n<div class=\"tz-stat-lbl\">Echipe active<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<p><!-- \u2500\u2500 SOCIAL PROOF BAR \u2500\u2500 --><\/p>\n<div class=\"tz-bar\">\n<div class=\"tz-bar-inner\">\n <span class=\"tz-bar-item\"><strong>Zero cost per agent<\/strong> \u2014 pre\u021b fix per echip\u0103<\/span><br \/>\n <span class=\"tz-bar-item\"><strong>Multi-tenant<\/strong> \u2014 izolat per companie<\/span><br \/>\n <span class=\"tz-bar-item\"><strong>SLA automat<\/strong> \u2014 routing inteligent<\/span><br \/>\n <span class=\"tz-bar-item\"><strong>GDPR-ready<\/strong> \u2014 date \u00een UE<\/span>\n <\/div>\n<\/div>\n<p><!-- \u2500\u2500 FEATURES \u2500\u2500 --><\/p>\n<section class=\"tz-features\" id=\"features\">\n<div class=\"tz-section-label\">De ce ticketz.ai<\/div>\n<h2 class=\"tz-h2\">Tot ce ai nevoie,<br \/>nimic ce nu folose\u0219ti<\/h2>\n<p class=\"tz-section-sub\">Platform\u0103 complet\u0103 pentru echipe IT care vor mai pu\u021bin haos \u0219i mai mult control.<\/p>\n<div class=\"tz-feat-grid\">\n<div class=\"tz-feat-card\">\n<div class=\"tz-feat-icon\">\ud83c\udfe2<\/div>\n<div class=\"tz-feat-title\">Multi-tenant real<\/div>\n<p class=\"tz-feat-desc\">Fiecare companie e izolat\u0103 complet \u2014 date, utilizatori, permisiuni. Po\u021bi gestiona mai mul\u021bi clien\u021bi f\u0103r\u0103 risc de contaminare a datelor.<\/p>\n<\/p><\/div>\n<div class=\"tz-feat-card\">\n<div class=\"tz-feat-icon\">\u26a1<\/div>\n<div class=\"tz-feat-title\">Routing automat cu SLA<\/div>\n<p class=\"tz-feat-desc\">Ticketele ajung automat la echipa potrivit\u0103 pe baza categoriei, priorit\u0103\u021bii \u0219i SLA-ului definit. F\u0103r\u0103 interven\u021bie manual\u0103.<\/p>\n<\/p><\/div>\n<div class=\"tz-feat-card\">\n<div class=\"tz-feat-icon\">\ud83d\udcb0<\/div>\n<div class=\"tz-feat-title\">Pre\u021b fix per echip\u0103<\/div>\n<p class=\"tz-feat-desc\">Nu pl\u0103te\u0219ti per agent. Adaugi oric\u00e2\u021bi membri \u00een echip\u0103 la acela\u0219i pre\u021b lunar. Scalezi f\u0103r\u0103 s\u0103-\u021bi creasc\u0103 factura propor\u021bional.<\/p>\n<\/p><\/div>\n<div class=\"tz-feat-card\">\n<div class=\"tz-feat-icon\">\ud83d\udcca<\/div>\n<div class=\"tz-feat-title\">Dashboard \u00een timp real<\/div>\n<p class=\"tz-feat-desc\">Starea fiec\u0103rui incident, metrici de r\u0103spuns, respectare SLA \u0219i istoricul complet \u2014 vizibile dintr-o singur\u0103 pagin\u0103.<\/p>\n<\/p><\/div>\n<div class=\"tz-feat-card\">\n<div class=\"tz-feat-icon\">\ud83d\udd14<\/div>\n<div class=\"tz-feat-title\">Escaladare inteligent\u0103<\/div>\n<p class=\"tz-feat-desc\">Notific\u0103ri automate c\u00e2nd SLA-ul risc\u0103 s\u0103 fie dep\u0103\u0219it. Escaladare pe niveluri configurabile, cu audit log complet.<\/p>\n<\/p><\/div>\n<div class=\"tz-feat-card\">\n<div class=\"tz-feat-icon\">\ud83d\udd12<\/div>\n<div class=\"tz-feat-title\">Permisiuni granulare<\/div>\n<p class=\"tz-feat-desc\">Roluri \u0219i permisiuni per companie, per echip\u0103, per utilizator. Control complet f\u0103r\u0103 compromisuri pe securitate.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<p><!-- \u2500\u2500 PRICING \u2500\u2500 --><\/p>\n<section class=\"tz-pricing\" id=\"pricing\">\n<div class=\"tz-section-label\">Pre\u021buri transparente<\/div>\n<h2 class=\"tz-h2\">Pl\u0103te\u0219ti pentru echip\u0103,<br \/>nu per om<\/h2>\n<p class=\"tz-section-sub\">F\u0103r\u0103 taxe ascunse. F\u0103r\u0103 surprize la final de lun\u0103. Cancelezi oric\u00e2nd.<\/p>\n<div class=\"tz-pricing-grid\">\n<p> <!-- Free --><\/p>\n<div class=\"tz-plan\">\n<div class=\"tz-plan-name\">Free<\/div>\n<div class=\"tz-plan-price\">\n <span class=\"currency\">\u20ac<\/span><span class=\"amount\">0<\/span><\/p>\n<div class=\"period\">pentru totdeauna<\/div>\n<\/p><\/div>\n<p class=\"tz-plan-sub\">Perfect pentru a testa platforma sau echipe mici.<\/p>\n<div class=\"tz-plan-divider\"><\/div>\n<ul class=\"tz-plan-features\">\n<li>1 companie (tenant)<\/li>\n<li>P\u00e2n\u0103 la 3 utilizatori<\/li>\n<li>50 tickete \/ lun\u0103<\/li>\n<li>SLA de baz\u0103<\/li>\n<li class=\"no\">Routing automat<\/li>\n<li class=\"no\">Atribute custom<\/li>\n<li class=\"no\">Suport prioritar<\/li>\n<\/ul>\n<p> <a href=\"#\" class=\"btn-plan btn-plan-outline\">\u00cencepe gratuit<\/a>\n <\/div>\n<p> <!-- Pro --><\/p>\n<div class=\"tz-plan\">\n<div class=\"tz-plan-name\">Pro<\/div>\n<div class=\"tz-plan-price\">\n <span class=\"currency\">\u20ac<\/span><span class=\"amount\">29<\/span><\/p>\n<div class=\"period\">\/ lun\u0103<\/div>\n<\/p><\/div>\n<p class=\"tz-plan-sub\">Pentru freelanceri \u0219i echipe mici care vor mai mult control.<\/p>\n<div class=\"tz-plan-divider\"><\/div>\n<ul class=\"tz-plan-features\">\n<li>1 companie (tenant)<\/li>\n<li>P\u00e2n\u0103 la 10 utilizatori<\/li>\n<li>Tickete nelimitate<\/li>\n<li>SLA avansat<\/li>\n<li>Routing automat<\/li>\n<li class=\"no\">Atribute custom<\/li>\n<li class=\"no\">Suport prioritar<\/li>\n<\/ul>\n<p> <a href=\"#\" class=\"btn-plan btn-plan-outline\">Alege Pro<\/a>\n <\/div>\n<p> <!-- Team \u2014 featured --><\/p>\n<div class=\"tz-plan featured\">\n<div class=\"tz-plan-badge\">Cel mai popular<\/div>\n<div class=\"tz-plan-name\">Team<\/div>\n<div class=\"tz-plan-price\">\n <span class=\"currency\">\u20ac<\/span><span class=\"amount\">79<\/span><\/p>\n<div class=\"period\">\/ lun\u0103<\/div>\n<\/p><\/div>\n<p class=\"tz-plan-sub\">Echipe \u00een cre\u0219tere care au nevoie de flexibilitate complet\u0103.<\/p>\n<div class=\"tz-plan-divider\"><\/div>\n<ul class=\"tz-plan-features\">\n<li>1 companie (tenant)<\/li>\n<li>Utilizatori <strong>nelimita\u021bi<\/strong><\/li>\n<li>Tickete nelimitate<\/li>\n<li>SLA avansat + escaladare<\/li>\n<li>Routing automat<\/li>\n<li>Atribute custom<\/li>\n<li>Suport prioritar<\/li>\n<\/ul>\n<p> <a href=\"#\" class=\"btn-plan btn-plan-fill\">Alege Team<\/a>\n <\/div>\n<p> <!-- Business --><\/p>\n<div class=\"tz-plan\">\n<div class=\"tz-plan-name\">Business<\/div>\n<div class=\"tz-plan-price\">\n <span class=\"currency\">\u20ac<\/span><span class=\"amount\">199<\/span><\/p>\n<div class=\"period\">\/ lun\u0103<\/div>\n<\/p><\/div>\n<p class=\"tz-plan-sub\">Multi-tenant complet \u2014 ideal pentru furnizori de servicii IT.<\/p>\n<div class=\"tz-plan-divider\"><\/div>\n<ul class=\"tz-plan-features\">\n<li>Tenan\u021bi <strong>nelimita\u021bi<\/strong><\/li>\n<li>Utilizatori nelimita\u021bi<\/li>\n<li>Tickete nelimitate<\/li>\n<li>SLA per tenant<\/li>\n<li>Routing automat<\/li>\n<li>Atribute custom<\/li>\n<li>Suport dedicat + SLA garantat<\/li>\n<\/ul>\n<p> <a href=\"#\" class=\"btn-plan btn-plan-outline\">Contacteaz\u0103-ne<\/a>\n <\/div>\n<\/p><\/div>\n<p class=\"tz-pricing-note\">\n <strong>De ce e diferit fa\u021b\u0103 de PagerDuty sau OpsGenie?<\/strong> La ei pl\u0103te\u0219ti per agent \u2014 cu 20 de utilizatori ajungi rapid la \u20ac400+\/lun\u0103. La ticketz.ai, planul Team la \u20ac79\/lun\u0103 acoper\u0103 toat\u0103 echipa, oric\u00e2t ar cre\u0219te.\n <\/p>\n<\/section>\n<p><!-- \u2500\u2500 COMPARISON \u2500\u2500 --><\/p>\n<section class=\"tz-compare\">\n<div class=\"tz-compare-inner\">\n<div class=\"tz-section-label\" style=\"text-align:center\">Compara\u021bie<\/div>\n<h2 class=\"tz-h2\">ticketz.ai vs. alternativele<\/h2>\n<table class=\"tz-compare-table\">\n<thead>\n<tr>\n<th>Func\u021bionalitate<\/th>\n<th class=\"tz-us\">ticketz.ai<\/th>\n<th>PagerDuty<\/th>\n<th>OpsGenie<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Pre\u021b fix per echip\u0103<\/td>\n<td><span class=\"check\">\u2713<\/span><\/td>\n<td><span class=\"cross\">\u2014<\/span><\/td>\n<td><span class=\"cross\">\u2014<\/span><\/td>\n<\/tr>\n<tr>\n<td>Multi-tenant real<\/td>\n<td><span class=\"check\">\u2713<\/span><\/td>\n<td><span class=\"cross\">\u2014<\/span><\/td>\n<td><span class=\"cross\">\u2014<\/span><\/td>\n<\/tr>\n<tr>\n<td>Routing SLA automat<\/td>\n<td><span class=\"check\">\u2713<\/span><\/td>\n<td><span class=\"check\">\u2713<\/span><\/td>\n<td><span class=\"check\">\u2713<\/span><\/td>\n<\/tr>\n<tr>\n<td>Atribute custom pe ticket<\/td>\n<td><span class=\"check\">\u2713<\/span><\/td>\n<td><span class=\"check\">\u2713<\/span><\/td>\n<td>Par\u021bial<\/td>\n<\/tr>\n<tr>\n<td>F\u0103r\u0103 cost per agent<\/td>\n<td><span class=\"check\">\u2713<\/span><\/td>\n<td><span class=\"cross\">\u2014<\/span><\/td>\n<td><span class=\"cross\">\u2014<\/span><\/td>\n<\/tr>\n<tr>\n<td>Date \u00een UE (GDPR)<\/td>\n<td><span class=\"check\">\u2713<\/span><\/td>\n<td>Op\u021bional<\/td>\n<td>Op\u021bional<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/section>\n<p><!-- \u2500\u2500 CTA \u2500\u2500 --><\/p>\n<section class=\"tz-cta\">\n<div class=\"tz-cta-inner\">\n<h2>Gata s\u0103 renun\u021bi la<br \/><em>haosul din tickete?<\/em><\/h2>\n<p>Porne\u0219te gratuit \u00een mai pu\u021bin de 5 minute. F\u0103r\u0103 card de credit, f\u0103r\u0103 angajament.<\/p>\n<div class=\"tz-cta-actions\">\n <a href=\"#\" class=\"btn-primary\">Creeaz\u0103 cont gratuit<\/a><br \/>\n <a href=\"#\" class=\"btn-ghost\">Programeaz\u0103 un demo<\/a>\n <\/div>\n<p class=\"tz-cta-note\">\u2713 Gratuit 14 zile pe orice plan  \u00b7  \u2713 Cancelezi oric\u00e2nd  \u00b7  \u2713 Suport \u00een rom\u00e2n\u0103<\/p>\n<\/p><\/div>\n<\/section>\n<p><!-- \u2500\u2500 FOOTER \u2500\u2500 --><\/p>\n<footer class=\"tz-footer\">\n<div class=\"tz-footer-logo\">ticketz<span>.ai<\/span><\/div>\n<p>\u00a9 2025 ticketz.ai \u00b7 Incident Management SaaS<\/p>\n<p style=\"font-size:12px;color:#3D2A5C\">contact@ticketz.ai<\/p>\n<\/footer>\n<p><\/body><br \/>\n<\/html><\/p>\n","protected":false},"excerpt":{"rendered":"<p>ticketz.ai \u2013 Incident Management f\u0103r\u0103 surprize ticketz.ai \u00cencearc\u0103 gratuit Incident Management \u00b7 SaaS \u00b7 Multi-tenant Incidentele rezolvate,nu escalate Gestioneaz\u0103 tickete, incidente \u0219i SLA-uri pentru \u00eentreaga echip\u0103 \u2014 dintr-o singur\u0103 platform\u0103, la un pre\u021b fix, f\u0103r\u0103 surprize pe factur\u0103. \u00cencepe gratuit \u2192 Vezi cum func\u021bioneaz\u0103 APMRIC+ Deja folosit de echipe IT din Rom\u00e2nia Uptime ultimele 24h […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-8","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/abera.go.ro\/index.php\/wp-json\/wp\/v2\/posts\/8","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/abera.go.ro\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/abera.go.ro\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/abera.go.ro\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/abera.go.ro\/index.php\/wp-json\/wp\/v2\/comments?post=8"}],"version-history":[{"count":2,"href":"https:\/\/abera.go.ro\/index.php\/wp-json\/wp\/v2\/posts\/8\/revisions"}],"predecessor-version":[{"id":11,"href":"https:\/\/abera.go.ro\/index.php\/wp-json\/wp\/v2\/posts\/8\/revisions\/11"}],"wp:attachment":[{"href":"https:\/\/abera.go.ro\/index.php\/wp-json\/wp\/v2\/media?parent=8"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/abera.go.ro\/index.php\/wp-json\/wp\/v2\/categories?post=8"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/abera.go.ro\/index.php\/wp-json\/wp\/v2\/tags?post=8"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}